1. Introduction
This Privacy Policy explains how LEADER (“we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you visit our website or use Leader Cloud. This policy applies solely to information collected through these platforms and does not extend to data gathered via offline channels or other platforms.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you contact us, register for Leader Cloud, sign up for newsletters, or submit enquiries, we may collect your name, job title, company name, email address, phone number, and other similar contact details.
- Business Information: As a B2B IT Distributor, we may gather company-specific details to better understand and serve our network of IT resellers and managed service providers.
- Technical and Usage Data: When you access our website or Leader Cloud, we automatically collect data such as your IP address, browser type, device information, and pages viewed. This information is gathered via cookies and similar tracking technologies.
- Cookies and Tracking Technologies: Our website and Leader Cloud use cookies to enhance your experience, analyse trends, and administer the site. You may adjust your browser settings to refuse cookies; however, this may impact your ability to use certain features.
3. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Processing your registration and managing your account on Leader Cloud.
- Responding to enquiries and providing customer support.
- Communicating information regarding our products, services, and promotions that may be relevant to our B2B partners.
- Analysing usage of our website and Leader Cloud to enhance our offerings and improve your experience.
- Ensuring compliance with legal obligations, preventing fraud, and safeguarding our business interests.
4. Disclosure of Your Information
We may share your information with:
- Employees and Service Providers: Only as necessary to operate and maintain our website and Leader Cloud or support our business functions (e.g. hosting, analytics, customer service).
- Business Partners and Vendors: In connection with providing our products or services, subject to appropriate confidentiality agreements.
- Legal and Regulatory Authorities: When required by law, regulation, or a valid legal request.
- Corporate Transactions: In the event of a merger, acquisition, or asset sale, provided that suitable measures are in place to protect your data.
5. Data Security
We take the security of your information seriously and employ reasonable technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no security system is entirely impenetrable.
6. Data Retention
We retain your information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.
7. Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal data, including the right to access, correct, or delete your information. If you wish to exercise these rights or have any questions regarding your data, please contact us using the details provided below.
8. Third-Party Links
Our website and Leader Cloud may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites.
9. Children’s Privacy
Our website and Leader Cloud are intended for business use by professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. We encourage you to review this policy regularly to stay informed about our data practices.
