Frequently Asked Questions

Where you’ll find your questions answered

Updated on 30 September 2024

In this article

About Leader Cloud Portal

Leader Cloud Portal is a robust platform designed to assist resellers in managing their customers, invoices, payments, and more. With its extensive range of features, users might sometimes feel overwhelmed and have many questions. This page aims to address all your queries. We continuously update it with new questions and answers to help you navigate and utilize the Leader Cloud platform more effectively.

Find your questions

Azure Active Directory is now Microsoft Entra ID. Manage and Protect with Microsoft Entra ID Keep your organization safe with a cloud-based identity and access management system. It helps connect employees, customers, and partners to their apps, devices, and data securely.

For more information, please refer to below link.

Please follow the instruction below for the step-by-step of how to enable Leader Cloud Direct Login

Please follow the instructions in the video below to create a new customer in our Leader Cloud Portal.

Click here

If you are new to Leader Cloud, please refer to the PDF file below for the step-by-step instruction on how to manage users

Refer to this PDF file for step by step how to view and pay invoices on Leader Cloud Portal

About Leader Cloud Integration

At Leader Cloud, we have developed numerous integrations with our top vendors to ensure a seamless transition for our clients.

What is Cloud Service Integration? Cloud service integration involves connecting various cloud-based services and applications to work together as a unified system. This process allows for the efficient sharing of data and resources, enhancing overall functionality and performance.

Find your questions

The integration between Autotask and Leader Cloud involves setting up a middleware that allows for the synchronization of subscription information between the two systems. This setup includes creating an API user in Autotask with a custom internal integration name, saving the username, password, and tracking identifier, and then linking the middleware to both Leader Cloud profiles and Autotask. It’s important to note that each Autotask company must have at least one contract to map with a Leader Cloud account.

Please refer to the Link for the comprehended instruction on how to use our Autotask integration

The integration of HaloPSA and Leader Cloud involves a setup process that includes accounts mapping, products mapping, and activating a scheduler for invoice automation.

Please refer to the Link for the comprehended instruction on how to use our HaloPSA integration

The integration of QuickBooks and Leader Cloud involves a detailed setup process that includes customer mapping, product mapping, and invoice syncing.

Please refer to the Link for the comprehended instruction on how to use our Quickbooks integration

Can't find your questions

Give us a call 1300 537 277

Or send us an email to sales@leadercloud.com.au for immediate response

Need any help? Contact our Cloud Team on

1300 537 277